Lost or Damaged Airport Entry Permit Replacement

About this service

This service is provided to Diplomatic and Consular missions, and International and Regional Organizations Offices accredited by the UAE, wishing to replace a lost or damaged airport entry permit to access Abu Dhabi International Airport or Dubai International Airport.

Service process

1. Register
   Enter the username and password
2. Submit a request
   Select the permit type (permanent – temporary), select the airport (Abu Dhabi – Dubai), and enter the number of the lost or damaged permits (you must attach a proof of loss (police report) or damage (photo)
3. A confirmation email
   The customer will receive a notification confirming that the request is under process
4. Email to receive the request
   When the permit is issued, the customer will be notified to collect it from the security permits section at Abu Dhabi International Airport or Dubai International Airport. The customer must present an ID as proof that they are a staff member of the embassy

Conditions of Use

This service is solely provided to foreign missions and international organizations accredited to the UAE.

When requesting the replacement of a damaged airport entry permit, the original permit must be returned.

FAQs